Privacy Policy for Tohcook/Tohmeal Mobile Application

1. Introduction

Welcome to the Tohmeal mobile application. We are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy outlines our data collection, usage, and protection practices specifically for the Tohmeal App.

2. Information Collection

Types of Data Collected: We collect personal data, including your email address, phone number, payment information (processed via Stripe's secure form), and approximate location.

Methods of Collection: Data is collected through our app during registration, order placement, and interactions with our services.

3. Use of Information

Purpose: The information we collect is used to provide our services, enhance user experience, and distribute promotional materials. We also use approximate location data to verify addresses and show nearby kitchens.

Legal Basis: We process your data based on your consent and our legitimate interest in delivering and improving our services.

4. Data Sharing and Disclosure

Third Parties: We share your data with Stripe for payment processing and with marketing services to send promotional materials.

Legal Obligations: We may disclose your data to comply with legal requirements or protect our rights and interests.

5. Data Storage and Security

Storage Locations: Your data is securely stored in Firestore and protected using Firebase's robust authentication and security protocols.

Security Measures: We implement industry-standard security measures to protect your personal data from unauthorized access and breaches.

6. User Rights

Access and Correction: You can access and update your personal data easily through our app.

Deletion and Restriction: You may request the deletion of your account at any time. Upon deletion, all data will be removed except for your passport number, which will be retained for future reference.

Withdrawal of Consent: You have the right to withdraw your consent for data processing by contacting us.

7. Location Data

Use of Location: We collect approximate location data as necessary to maintain the internal workflow of our app, such as verifying addresses and showing nearby kitchens.

8. International Data Transfers

Transfer Mechanisms: If we transfer your data internationally, we ensure its protection through standard contractual clauses or other appropriate safeguards.

9. Changes to the Privacy Policy

Notice of Changes: We will inform you of any changes to this Privacy Policy via our app or email.

Effective Date: This policy is effective as of 26th August 2024.

10. Contact Information

Contact Details: For any questions or concerns regarding this Privacy Policy, please contact us at support@tohmeal.com.